PRIVACY POLICY
Privacy Statement
BES-HOUSE OF CHICKEN recognizes the fundamental principles of right to privacy. We are committed to protect and safeguard your data privacy in accordance with Republic Act 10173 or otherwise known as the Philippine Data Privacy Act of 2012 and its Implementing Rules and Regulations, and other applicable laws.
What We Collect
Your communication is important to us. When you communicate with us, BES-HOUSE OF CHICKEN collects the following personal information, including sensitive personal information, such as:
- NAME
- HOME ADDRESS and/or OFFICE ADDRESS
- CONTACT INFORMATION (TELEPHONE and/or MOBILE NO.)
- DELIVERY ADDRESS
- EMAIL ADDRESS
- GENDER
- SENIOR CITIZEN/PERSON WITH DISABILITY ID NO.
Why We Collect
You may provide us with your personal information. In doing so, you agree and give your consent freely. All information gathered will only be used for the following:
To process your food and beverage order (Dine-in,Take-out, Delivery)
To enable food delivery right at your door step
To send updates of the latest menu and store marketing promotions
To improve our products and services
The personal information we collect, process, and store are for specific, limited, and legitimate purpose. Rest assured that all information shall be treated with strict confidentiality and will be utilized to serve you better.
How We Use
You can be assured that all the personal information gathered by BES-HOUSE OF CHICKEN shall be used for the aforementioned purposes only. For our food delivery services, only necessary personal information shall be shared with the delivery rider to deliver your order to you. As company policy, our in-house delivery riders follow the strict confidentiality and non-disclosure rule.
The personal and/or sensitive information is not shared or transferred to any outside parties. In the same manner, we do not sell, rent, lease, subcontract, or give away the personal information you provide to us, unless upon a lawful order of a court or quasi-judicial body with jurisdiction over the person whose personal data is being sought for. However, you may invoke the right to prevent admission of privileged information as provided by laws and rules in force on privileged information.
How We Protect
To protect your data privacy, only authorized and qualified BES-HOUSE OF CHICKEN controllers and processors have access to personal information. Strict security measures are put in place for the storage of electronic data and custody of hard copies. Hard copies shall be printed only if necessary and safely kept in locked storage accessible only to the Data Protection Officer. The information is then stored in a database for a period of three months, afterwards, the hard copies shall be disposed of through shredding, while digital files will be anonymized. To ensure security measures, our computer data system undergoes regular maintenance, system audit, and rigorous testing of security protocols to guarantee that all your information is protected at all times.
How We Access, Correct and Remove
Only qualified and trained personnel under the supervision of the Data Protection Officer can access personal information. All data gathered will be treated with strict confidentiality. If you so desire, you can ask for a copy of your own personal data, together with, the identity and contact details of the information controller or representative who gathered and processed your information. In addition, you can also ask to correct, revise or remove your personal information from our database or records. You can do this by making a request and shall be acted upon after proper identification and verification. In case of removal, we assure you that all personal data, both digital and hard copies, shall be disposed or discarded in a secure manner that would prevent further processing, and unauthorized access, or disclosure to any other party or the public, or in any manner prejudice your interest.
When You Visit our Store
Our staff/crew will ask you to fill up a health declaration form along with your personal information. This is in compliance with the Inter-Agency Task Force on Emerging Infectious Diseases (IATF-EID) guidelines and protocols.
Use of Cookies
BES – HOUSE OF CHICKEN uses cookies, a piece of data stored by our websites on your computer for us to remember your browsing session and improve your browsing experience on our websites. Third-party services, such as Google, Facebook and YouTube, may also store cookies. While disabling cookies will not prevent you from accessing our website, it may limit your browsing experience with our websites. Cookies, however, will not let us access any other data from your computer.
We also analyze the following anonymized web traffic data through Google Analytics, where the data is not shared with any other party:
- Your IP address
- The search terms you used
- The pages and internal links accessed on our site
- The date and time you visited the site
- Geolocation
- The referring site or platform, if there’s any, through which you clicked through to our site
- Your operating system
- Your web browser type
Your Rights
You have reasonable access to the personal information you provide us, the right to dispute any inaccuracy or error and the right to correct or revise the same, the right to suspend, withdraw, block or remove, the right to revoke consent to data processing activities, right to data portability, among others. For the complete list. They are enumerated under Section 16 Chapter IV entitled Rights of the Data Subject under Republic Act 10173 or the Philippine Data Privacy Act of 2012.
Changes to this Notice
BES – HOUSE OF CHICKEN reserves the right to make changes in this notice in order to protect your data privacy. Please visit our privacy notice from time to time for updates or changes.
Contact Us
For queries/feedbacks or complaints. You may reach us by sending an email at the address below:
BES-HOUSE OF CHICKEN
“Da BES Tasting Chicken in Town!”
Purok 3 Mc Arthur
Highway Sampaloc,
Apalit Pampanga, Philippines
Attention: Data Protection Officer
Email: rctamon.dpo@gmail.com